Privacy Policy

Last updated: 24 May 2025

We take your privacy seriously. This policy explains how we collect, use, share, and protect your personal information when you use our website https://www.youwereperfect.com/

By using our site, you agree to the practices described here. We may update this policy occasionally, so please check this page now and then to make sure you’re happy with any changes.

Who we are

For data protection purposes, we are the “data controller” of the personal data we collect from you.

What information we collect

We collect personal data in a few different ways:

1. Information you provide

You may give us information when you:

  • Fill out forms on our website

  • Register an account

  • Subscribe to our services

  • Contact us by phone or email

  • Leave a comment or upload content

This can include your name, address, email, phone number, payment details, and any other personal details you provide.

2. Information we automatically collect

When you visit our site, we automatically collect:

  • Your IP address, browser type, and device info

  • Pages you visit, time spent on site, and how you navigate

  • Any errors or download issues

  • Cookies and similar tracking technologies (see below)

3. Information from other sources

We may receive information about you from third parties such as:

  • Payment providers or delivery partners

  • Advertising or analytics platforms

  • Public sources or social media (if you’ve given permission)

We may combine this with the information you give us or we collect about you.

Cookies

We use cookies to improve your experience on our site. Cookies are small files stored on your device that help us remember you and understand how you use our website.

Types of cookies we use:

  • Strictly necessary – for site security and functionality

  • Performance – to measure how people use our site

  • Functionality – to remember your settings or preferences

  • Targeting – to show you relevant ads or content

You can block or delete cookies using your browser settings. However, doing so may affect how our website works.

How we use your data

We use your information to:

  • Provide the services you request

  • Process payments and deliver products

  • Send service updates or respond to your inquiries

  • Improve our website and customer experience

  • Personalise content and advertising

  • Keep our website secure

  • Meet our legal obligations

If you’ve given us consent, we may also send marketing emails or share your data with trusted partners who offer similar services. You can opt out anytime.

Who we share your data with

We may share your personal data with:

  • Service providers (e.g. payment processors, delivery services, IT support)

  • Advertising and analytics partners

  • Other group companies (if applicable)

  • Authorities, if required by law

  • Buyers, in case of a business sale or restructure

We never sell your data to third parties.

Where your data is stored

Sometimes, your data may be transferred outside the UK or European Economic Area (EEA). When this happens, we make sure it’s protected by using:

  • Countries with adequate data protection laws

  • Contracts with standard data protection clauses approved by regulators

Your data is stored securely on our servers. Any payment data is encrypted using SSL technology. You’re responsible for keeping your account password safe.

Your rights under GDPR

If you’re in the UK or EU, you have rights over your personal data:

  • Access – Ask to see what data we hold about you

  • Correction – Ask us to fix any incorrect data

  • Erasure – Ask us to delete your data (unless we need to keep it)

  • Restriction – Limit how we use your data

  • Objection – Say no to data processing in certain situations

  • Portability – Request a copy of your data in a usable format

To exercise any of these rights, email us at hello@youwereperfect.com. We’ll reply within 30 days.

Marketing preferences

You can control how we contact you. To stop receiving marketing emails, click the unsubscribe link in the email or contact us directly.

We’ll always ask for your consent before sharing your data with third parties for marketing purposes.

Data retention

We keep your personal data only for as long as necessary:

  • Comments and account info are kept indefinitely (unless you ask us to delete them)

  • Payment and transaction records are kept to comply with legal obligations

  • Cookies have various expiry periods (see your browser settings for more details)

External links & embedded content

Our site may include links to other websites or show content (like YouTube videos) from other platforms. Those sites may collect data about you. We aren’t responsible for their privacy policies—please check them before sharing personal information.

Keeping your data safe

We use secure systems to protect your data. But no method of data transfer online is 100% secure. We do our best to protect your information, but you share it at your own risk.

Changes to this policy

We may update this policy from time to time. Any changes will appear on this page, and we may notify you by email if the changes are significant. Please check back occasionally to stay informed.

Contact us

If you have any questions or concerns about your data or this policy, contact us at: hello@youwereperfect.com